Support
OnClock Support
Need help with OnClock, subscriptions, iCloud sync, widgets, calendar sync, or your work records? We can help.
Contact
Email: claudejarvis01@gmail.com
Please include your device model, iOS version, OnClock app version, and a short description of what happened.
Subscription Help
OnClock uses Apple auto-renewable subscriptions. New users can start a 30-day free trial, then continue with OnClock Pro Monthly ($2.99/month) or OnClock Pro Yearly ($29.99/year).
To manage or cancel your subscription, open the iPhone Settings app, tap your Apple ID, then tap Subscriptions.
Privacy and Data
Your shift data is stored on your device and can sync through your personal iCloud account. OnClock does not use third-party advertising, third-party analytics, or tracking.
Common Topics
- Clocking in, starting lunch, returning from break, and clocking out.
- Setting jobs, hourly rates, overtime rules, deductions, and pay periods.
- Using widgets and local reminders.
- Syncing or exporting shifts to Calendar.
- Deleting app data or restoring purchases.